What is Vulkaza?

Vulkaza is a service that connects the 3D-printing community to reshape how we think about manufacturing. We enable Creators around the world to easily start selling products and we connect Makers so that all the people with 3D-printers can become a driving force for manufacturing in your neighborhood.

Frequently Asked Questions

Creator FAQ

No, it's absolutely free to join Vulkaza and start selling your designs as physical products.

We only charge a commission on every product sold so the only investment we ask you to make - is the time to choose and upload the best products and create the account at Vulkaza (post the beta launch you will be able to do it yourself).

We have hand-picked designers from 3D model marketplaces based on the quality of the designs and images as well as how well we think these models will 3D print.

If your fans are eager to buy your 3D designs as physical products and you've been waiting for this opportunity for a long time, fill out the form on our website and send us an email to creators@vulkaza.com.

If you are invited and believe that some other designers absolutely must be invited too, send us an email with the designer's contact details or tell the designer to contact us as diectly.

During the preparation to Beta launch, we ask invited creators to send us the below information and we will manage it all for you:

- Your bio

- Your profile picture

- Product name & description

- Images of the products you'd - like to offer to sell

- Colors

- Product price

- STL files

- Are your STL files validated and optimised for 3D printing?

After the Beta launch, we will have a publicly available self-service platform where anybody will be able to create their profile and upload products.

When setting the price we recommend taking into account:

1. Production cost (cost of filament + $1.50/print hour)

2. Platform fee 20%.

For example: if the product costs $100, we will need $20 to cover our running costs and pass production cost to makers e.g. $25. In this example, you keep $55.

It’s up to you to define a final price, we just recommend searching Etsy or other marketplaces to understand a rough acceptable price for similar products to increase the chance of them being bought.

You get paid for all sales at the start of each month for the past month minus the production cost, our fee and any returns.

You can choose to get paid to your bank account of PayPal.

We are growing our 3D printing community on an on-going basis and the goal is to be able to offer 3D printing across the globe. However, right now we offer 3D printing in the following countries:

Australia, Belgium, Canada, France, Germany, Israel, Italy, Lithuania, Netherlands, Norway, Sweden, UK, US.

If your fans are located in a country that is not listed above, let us know and we will add it to our county expansion list. Simply email us at creators@vulkaza.com.

The short answer is YES.

The longer answer is that the quality of the end product is our top priority. As you know, 3D model plays a paramount role in ensuring the quality of the end product so it has to be optimized for 3D printing.

If you're unsure about your designs, that is not a problem, we will review them for you.

If you've printed your designs a number of times and know exactly what settings should be used to guarantee the best quality print, add the settings during product upload process.

For now we don't offer any post production services and focus on designs that can be 3D printed in one piece.

Relying on a distributed manufacturing force comes with certain limitations. Our top priority is product quality and we can't guarantee that if post production like assembly or coloring is required.

So for now, let's focus on one-piece products.

We hope that you are familiar with PLA filaments. You can define which exact filament should be used for your products or define a general shade of color to make sure that makers don't have to buy too specific filament for one-time prints. Protecting the environment is very important to us, so let's be conscious when choosing the colors.

For multi-color products, the design file should have filament change pre-defined. Just so you know - filament changes naturally increase the price of the product as more work is required by a maker.

Maker FAQ

Vulkaza is a marketplace of Crearor designs where fans of Creators can buy their digital art in a physical form.

And YOU make it happen!

After the pandemic, we ealized that 3D printing is a super powerful discrtibuted manufacturing force, it's just not organized as such. So we want to change it!

We're connecting makers with 3D printers around the world into a distrinuted manufacmanufacturing force to make things when and where they are needed.

While our ambitions are huge, we have to start small and prove the power of 3D printing to the world in steps.

By signing up to our platform you get access to our app that we use for distributing orders. Once a product is bought in your area, you can see and choose to accept that print job and get paid for printing it.

You can find our payment terms in the Terms of Service.


In short, we cover the filament cost plus pay an hourly rate which includes all fees like handling, packaging etc.Β 

We pay for all the shipped 3D prints 14 days after they've been shipped, provided there are no disputes over quality.

We will make a payment to your preferred bank account or PayPal.

Head over to our Maker page and read more about the service and download the app!

Customer FAQ

All products on Vulkaza are designed by independent 3D designers and 3D printed by independent makers.

In a lot of cases, the designers just want to design products and makers just want to 3D print products. So when people, like you and some of us, who don't have anything to do with 3D printing want to buy these incredible desgins, they are left with no options.

We decided to bring the gap between the design and 3D printing. So you're not buying anything from Vulkaza, you are buying from the designers and the makers. We just make this conneciton possible.

In short, we always 3D print your orders in your home market and we always ship with local shipping providers. This way is much friendlier for the environment (compared to cross-country shipping) and more time and cost efficient.

We need 3 to 7 business days to 3D print your purchase.
Shipping with local providers also takes between 3 to 5 business days.
Of course, there is Christmas, Black Friday, or similar high seasons when you can expect some shipping delays.

By the way, the same maker who 3D prints your order also ships it to you. So please be don't mind simple brown box packaging, we feel it's more sustainable and also allows the maker to focus on 3D printing rather than packaging.

A longer answer is that 3D printing has quietly become super popular across the whole world. We can find makers with 3D printers in pretty much any country so it is just natural that we decided to only ship things within countries and not cross-countries.

We're connecting independent makers into an Uber driver-like app and only send 3D print orders based on your location. Over time, you can expect that things will be 3D printed by your local maker in your city or even your neighborhood.

Until then, we always 3D print and ship orders from your local market.

We do it on 3 levels:
1st level - 3D model.
The design of the 3D model is the most crucial aspect of 3D printing. Even not-so-skilled maker can 3D print a quality product if the model is fully optimized. SWe validate and test print every model that goes on Vulkaza to make sure that the end result will satisfy you.

2nd level - maker skills.
All makers who want to start 3D printing with Vulkaza have to prove their skills either through examples of previous work or 3D printing our special model. We only work with experienced makers with 3 to 5 printers and at least 2 years experience.

3rd level - product inspection.
After 3D printing the model, makers take pictures of the final product and upload them via the maker's app. We closly inspect all orders and allow shipping only after the quality has been checked. Not that we don't trust our makers. We're all human beings and have different understanding of quality so this step also allows us to give feedback and improve maker's skills.

As you know, we are 3D printing each item on-demand after you've purchased it. It means that the product has been made specifically for you. Therefore, unfortunately, we can't offer returns.

If you have an issue with your product, it arrived damaged, or you believe that the quality is not great, let us know.

Send an email to hello@vulkaza.com with pictures and a description of the issue and we will happily look at replacing your order.

The money you pay is distributed between the Creator who made the design, the Maker who 3D printed it, and Vulkaza, to cover our expenses of running the platform.

Get in touch! We'd love to hear from you:

πŸ‘‰ Via email: hello@vulkaza.com

πŸ‘‰ Facebook https://www.facebook.com/vulkaza

πŸ‘‰ Instagram https://www.instagram.com/vulkaza/

πŸ‘‰ Linkedin https://www.linkedin.com/company/vulkaza/